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Terms & Conditions

These Terms and Conditions govern your use of Trincas' services, including our website, mobile app, and dining experiences. By accessing or using our services, you agree to comply with these Terms and Conditions.

 

1. **Reservations and Bookings:**

   - Reservations are subject to availability and are not guaranteed until confirmed by Trincas. 

   - We reserve the right to cancel or modify reservations at our discretion, and we will make reasonable efforts to notify you of any changes.

2. **Dining Policies:**

   - Guests are expected to adhere to our dress code and behave respectfully towards staff and other patrons.

   - Management reserves the right to refuse service or entry to individuals who violate our policies or behave inappropriately.

 

3. **Orders and Payments:**

   - All orders are subject to acceptance and availability.

   - Prices and availability of menu items are subject to change without notice.

   - Payment must be made in full at the time of ordering, and we accept cash, credit/debit cards, and other specified payment methods.

 

4. **Cancellation and Refund Policy:**

   - Cancellation policies for reservations and events may vary and will be communicated at the time of booking.

   - Refunds, if applicable, will be processed according to our refund policy and may be subject to administrative fees.

 

5. **Intellectual Property:**

   - All content, including but not limited to logos, trademarks, menus, and promotional materials, are the property of Trincas and are protected by copyright and other intellectual property laws.

   - You may not use, reproduce, or distribute our content without prior written permission.

 

6. **Limitation of Liability:**

   - Trincas shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our services, including but not limited to loss of revenue, profits, or data.

 

7. **Indemnification:**

   - You agree to indemnify and hold harmless Trincas, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or liabilities arising out of your use of our services or breach of these Terms and Conditions.

 

8. **Third-Party Links and Services:**

   - Our services may contain links to third-party websites or services that are not owned or controlled by Trincas.

   - We are not responsible for the content, privacy practices, or terms of use of any third-party websites or services.

 

9. **Modification of Terms:**

   - Trincas reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website or mobile app.

 

10. **Governing Law:**

    - These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

 

If you have any questions or concerns about these Terms and Conditions, please contact us at hello@trincas.com.

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